Amika Reviews

Had a return after 6 emails and 5 p calls leaving messages received return label addressed to me ahh

Terrible customer service. Received damaged hair conditioner product. Tube was broken at both ends. Could not use product. I have been a customer for several years. I have sent several emails over last 4 months and no response. Tried to call and message stated they could not answer the phone and that I needed to send an email. Which they do not respond to. Very frustrating!

Terrible customer service. Received damaged hair conditioner product. Tube was broken at both ends. Could not use product. I have been a customer for several years. I have sent several emails over last 4 months and no response. Tried to call and message stated they could not answer the phone and that I needed to send an email. Which they do not respond to. Very frustrating!

Terrible customer service. Received damaged hair conditioner product. Tube was broken at both ends. Could not use product. I have been a customer for several years. I have sent several emails over last 4 months and no response. Tried to call and message stated they could not answer the phone and that I needed to send an email. Which they do not respond to. Very frustrating!

Previous to trying out Amika shampoo, I struggled with frizzy hair, and having to wash my hair daily; otherwise my hair looked and felt dirty. I had been using a drugstore shampoo because it was a cheaper option, and I figured all shampoos did the same thing. After scrolling through TikTok, I came across a girl talking about hair struggles. She then recommended using Amika shampoo. She used other products by Amika to help with the frizz, and to help maintain a healthy hair routine. I know that Amika is a more expensive brand, so I was nervous to be spending so much money for something that may not help me. I didn't want to waste my money, so I looked more into what will help my hair type. I ended up purchasing the Amika 3D Volume and Thickening Shampoo. I used it that night, it smelled amazing! I shampooed it twice, and let it air dry. My hair was silky soft, and I have been able to go four days without having to wash my hair. The frizz has gone down a lot, and my hair feels healthy. Ever since I started using this shampoo, my hair has become thicker, and has more volume. I have bought more Amika products over time to have healthy hair. My hair routine is amazing, and I don't have to wash my hair as often. When I start to notice it looking dirty I spray some dry shampoo in it, and can go more days without having to wash it. Once I finally wash my hair it feels so refreshing. My hair doesn't feel weighed down, or have a waxy feel. My hair is super soft, and feels like silk. Since this isn't a drugstore product, you can't find it at a local Walgreens. The best places you will be able to find it would be Sephora or any hair salon. I recommend purchasing it online on Amazon, loveamika.com, or Sephora. The stores don't always have what you're looking for, but online will. If you are struggling with what products you may want to purchase, they have a hair quiz on their website. When you take the quiz, they give you a hair routine, or if you just want a shampoo they offer that as well. It is super helpful, and you are getting the best results for your hair type!

I ordered two product sets and 1 full size product as gifts for my kids. They took weeks to respond to me and would never let me talk to a real person. They did not fulfill my order and thought it was completely acceptable to just give one of the kids a gift. When I disagreed and returned the other product, with the return label they sent me, They refused to give me a refund. I have been a customer for many years. I tell everyone to BEWARE. This company has zero integrity and stole my money when they failed to return it.

I ordered two product sets and 1 full size product as gifts for my kids. They took weeks to respond to me and would never let me talk to a real person. They did not fulfill my order and thought it was completely acceptable to just give one of the kids a gift. When I disagreed and returned the other product, with the return label they sent me, They refused to give me a refund. I have been a customer for many years. I tell everyone to BEWARE. This company has zero integrity and stole my money when they failed to return it.

I ordered two product sets and 1 full size product as gifts for my kids. They took weeks to respond to me and would never let me talk to a real person. They did not fulfill my order and thought it was completely acceptable to just give one of the kids a gift. When I disagreed and returned the other product, with the return label they sent me, They refused to give me a refund. I have been a customer for many years. I tell everyone to BEWARE. This company has zero integrity and stole my money when they failed to return it.

Poor after service- i returned product and sent multiple emails to get refund and still waiting for them to process

Poor after service- i returned product and sent multiple emails to get refund and still waiting for them to process

Poor after service- i returned product and sent multiple emails to get refund and still waiting for them to process

I have tried contacting them regarding a failed hair dryer that is under warranty and have discovered that they have no customer service. They don't respond to phone messages or emails and don't process their warranty claims either. So you spend about $200 and if it fails, you're stuck with nothing.
Spend your hard earned money on a product and company who stands behind what they sell.

I have tried contacting them regarding a failed hair dryer that is under warranty and have discovered that they have no customer service. They don't respond to phone messages or emails and don't process their warranty claims either. So you spend about $200 and if it fails, you're stuck with nothing.
Spend your hard earned money on a product and company who stands behind what they sell.

I have tried contacting them regarding a failed hair dryer that is under warranty and have discovered that they have no customer service. They don't respond to phone messages or emails and don't process their warranty claims either. So you spend about $200 and if it fails, you're stuck with nothing.
Spend your hard earned money on a product and company who stands behind what they sell.

I'd give them a negative rating if possible. If your product fails, even within warranty, you might as well throw it away. They don't answer their phone or emails, and don't process their warranty claims either. I've never dealt with a company like this so beware if you dare to spend around $200 on a hair dryer with them. If it fails, you're stuck with a piece of garbage. Buyer Beware :(